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Why We Cannot Take Meds Back Into Stock

When you come into the clinic, there is a sign behind reception stating our medication returns policy:

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Last updated: November 19, 2021

Dear valued clients,

We appreciate your patience and understanding while navigating this past year together. We are pleased to announce our new appointment protocols effective Monday November 22, 2021.

We are now allowing ONE pet parent per appointment to accompany their pet into the clinic for their veterinary appointment. If you would prefer a curbside appointment, please just let us know.

For appointments with our technicians (i.e. injections, suture removal, anal glands, etc.), we ask that you please pay attention to the clinic capacity and if necessary step outside for a few minutes to accommodate the flow of the clinic with capacity restrictions.

We ask that you follow these guidelines to ensure your visit is safe for yourselves, your pet, other clients and our staff:

  • Masks are required while in the clinic
  • If you are unable to wear a mask, we will happily continue to provide you with curbside services
  • Please continue to follow the social distancing guidelines of two meters distance between yourself and other clients or staff
  • ONE pet parent will be allowed inside the clinic for the appointments. If you have children with you, we ask that your appointment remains curbside as this will go past our 3 person limit in the clinic
  • We will allow up to a maximum of 3 clients in the clinic lobby at any one time
  • We will continue to watch the guidelines posted from the Alberta government and will update our clients as needed if these protocols are to change.

    Thank you for your continued trust in us.

    - Your dedicated team at Edgemont Veterinary Clinic